Privacy Policy

1. Introduction

Welcome to Fawkes. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

2. Information We Collect

• Name
• Mobile Number
• Email Address (if provided)
• Shipping Address
• Order Details
• Payment Information (processed securely by payment providers)
• Device, Browser, and IP Address

3. How We Use Your Information

• Process and deliver your orders.
• Provide customer support.
• Improve our products and services.
• Prevent fraud and unauthorized activity.
• Send important order updates.
• Comply with legal obligations.

4. Cookies

Our website may use cookies and similar technologies to improve website performance, remember your preferences, and provide a better shopping experience.

5. Information Sharing

We do not sell or rent your personal information. Your information may only be shared with trusted courier partners, payment service providers, or government authorities where required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Contact us regarding any privacy concerns.

8. Third-Party Services

Our website may use trusted third-party services including payment gateways, analytics providers, and delivery partners. Their privacy practices are governed by their respective privacy policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised "Last Updated" date.

10. Contact Us